Effective Date: [03 November 2024]

At Elevate Nourish, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our services and website.

1. Information We Collect

• Personal Information: When you place an order, create an account, or subscribe to our meal delivery service, we collect information such as your name, address, email, phone number, and payment details. This information is essential for processing orders, deliveries, and payments.
• Account Information: Customers can create and manage accounts on our website, where they can update personal details, view order history, and manage subscriptions.

2. How We Use Your Information

• Order Fulfillment: We use your personal information to process orders, handle payments, and arrange deliveries.
• Account Management: Customers can access and manage their personal information via their accounts on our website.
• Email Marketing: With your consent, we may use your email address to send promotional updates, newsletters, and special offers. You can unsubscribe from these communications at any time by following the instructions in the email or contacting us at info@elevatenourish.com.

3. Data Sharing

• We do not sell, trade, or otherwise share your personal information with third parties. The only exception is Stripe, our payment processor, which securely handles payment transactions.

4. Data Retention

• We retain personal information for as long as necessary to provide our services and comply with legal obligations. If you close your account, we may retain certain information as required by law or for legitimate business purposes.

5. Security of Your Information

• We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to ensure that your data is transmitted securely.

6. Cookies and Tracking Technologies

• We use cookies to enhance your experience on our website. Cookies help us remember your preferences and improve website functionality.
• Future Analytics Tools: We may use tools like Google Analytics in the future to analyze website traffic and improve our services. We may also add tracking pixels, such as the Facebook Pixel, to help us better understand user interactions on our website.
• You can control cookies through your browser settings, but please note that disabling cookies may affect certain website features.

7. Your Rights and Choices

• Access and Update: You can access and update your personal information by logging into your account.
• Unsubscribe from Marketing: If you no longer wish to receive marketing emails, you may unsubscribe at any time by clicking the link in the email or contacting us.
• Delete Your Data: You may request the deletion of your data by contacting us at info@elevatenourish.com. We will fulfill requests in accordance with applicable laws and our legitimate business needs.

8. Changes to This Privacy Policy

• We reserve the right to update this Privacy Policy at any time. We will post any changes on this page, and continued use of our services constitutes acceptance of the updated policy.

9. Contact Us

• If you have any questions about this Privacy Policy or our data practices, please contact us at info@elevatenourish.com.